Last Updated on December 1, 2019 by Christopher G Mendla
I was trying to install xmap on a client’s Joomla site. The install seemed to go normally. However, when I chose Components – Xmap, I got a blank white screen. I tried installing a newer version but had the same results.
I uninstalled xmap and then I fired up Filezilla and FTP’d into the site. I deleted the contents of the Cache and TMP folders. I then reinstalled the latest version and it worked like a charm.
WARNING – deleting the contents of any folder on a live site could have negative consequences. Be sure to backup before deleting anything.
Note – xmap was superseded by OSMap
Thanks for this post. I uninstalled Xmap, cleared just my tmp folder 'cause there were things in my cache I was unsure about, and re-installed with the latest xmap. It was only 0.0.1 versions different, so I don't think that was it. Anyways, thanks again for this post on fixing blank pages for xmap.