January 27

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Weird DSL Problem – Network locks when getting a call on the non dsl phone line.

By Christopher Mendla

January 27, 2008


Last Updated on December 4, 2019 by Christopher G Mendla

This is really a weird issue. One of my son’s friends calls him to discuss runescape. (Yes I am unblocking it periodically).

Here is the setup.
– DSL is on the home office line
– His friend only calls our house phone (The line WITHOUT dsl)
– We are running speakeasy dsl and a linksys router.

When our son’s friend is on the line we lose the internet. The problem is repeatable. This only seems to happen with calls from that one individual.

This does not make any sense. The only thing I can thing of is
(1) the wiring going into our house is old and there might be some crosstalk between the two phone numbers
(2) There is something at our son’s friends house either with the telco equipment in their area or perhaps the phone that he is using. We don’t get anyone else calling regulary from his neighborhood.
(3) There is some kind of interaction between runescape and the dsl lines that kicks in when he calls from his phone. (That would be really weird)

Anyway, I have a call into tech support and am waiting for a callback. I want them to be looking at the connection and get our son’s friend to call and see if they can tell what is happening.

Christopher Mendla

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