Last Updated on December 2, 2019 by Christopher G Mendla
The voice command for dialing suddenly stopped working on my samsung saga giving an error of “voice command has encountered a problem. restart voice command and try again”. I tried several reboots including taking the battery out. The problem persisted.
This is extremely aggravating in that I was no longer able to use my phone in a hands free mode while driving.
I did some checking and someone had posted that they removed the messaging option from the voice command control panel.
To do this, go to
– Start
– Settings
– Voice Command
– Then uncheck the messaging option
– click OK
– try the voice command
The above worked for me. By the way, the problem was preceeded by my phone locking up and not allowing access to apps I had loaded such as youtube and google maps.
So far, the fix appears to be working.